In previous social media posts, we have detailed the importance of pronouncing someone’s name correctly. It is a simple, but absolutely a critical move towards advancing inclusion and promoting respect. And honestly, it’s just the right thing to do. When we take the time to listen, practice if needed, and…

Hair, Teeth, Shoes. Hair, Teeth, Shoes. This was the phrase I found myself repeating over and over again, every morning when I was trying to get my two young children out the door for school. You would think after a few years of the same morning routine – brush your…

“Should” “Should” is a devious little word. It seems so useful on its surface, but it complicates communication and impairs relationships whenever it appears.  Take the sentence, “You should have notified me about this.” In this example, the speaker tries to indicate what someone else ought to have done, which…